FAQ

Boo Orders

What is a Boo?

A Boo is a love language. Or at least it should be. At first glance, it's a surprise pair of socks, but it goes much deeper. Receiving a Boo means someone in the world blessed you with comfy ass socks, and it’s your job to find out who. It could be from your actual Boo, a secret admirer, or a jealous relative. Maybe, your grandparents landed on one of our targeted Facebook ads. Who knows? That’s the fun part. You get the hints, you solve the mystery, you get hilarious socks and a Boo bond for life. If your game is on, give me a call Boo. Ghost Town DJ’s reference right there.

Ok, so how do I “Boo” someone?

First choose a pair of socks and a Boo victim. Fill out your hints and tell us where to ship them so we can surprise that special someone in Boo fashion. Now wait and watch your unsuspecting buddy get hit with a load of our socks. Not literally because we don’t condone violence, but it will hit the mailbox hard if the USPS has anything to do with it (it doesn’t).

Get Started Here

Can I "Boo" multiple people at the same time?

Yup. Once you’ve added all your Boo’s to the cart, you can enter a different  address for each one and spread your Boo babies to even more unsuspecting buddies.

I received a Boo, how do I find out who it’s from?

We ain’t tellin’ ya! At least not yet. Visit www.boosocki.com/boowho to get your hints and find out who Boo’d you.

Shipping

How long will it take for my product to arrive?

Standard Shipping: Expect your order to arrive in 5-7 business days.

Fed Ex 2-Day: Ships in 2 business days with orders placed before 4pm PST on Friday.

More details will be provided in your confirmation email. Due to unforeseen PETA issues brought on by our intern, we no longer ship via carrier pigeon.

Do you ship outside the US?

We are currently shipping in the US and Canada. If you think BooSocki should be in another country, send us an email at boo@boosocki.com to let us know where! We will not ship to Mordor so STOP ASKING.

Subscription

How do I edit my subscription details?

You can edit your subscription details anytime by clicking the profile icon in the top right corner and signing into your account. You'll be able to access all subscription information via "Manage Subscriptions."

Can I exchange a pair if I don't like them?

You'll probably like them, but if you don't, we'll swap 'em out for you for free. Just send an email to support@boosocki.com and we'll get you that perfect pair.

When will my subscription ship?

Your first pair will ship immediately. Each month following, your pairs will ship on the 15th of the month.

Can I cancel my subscription?

You can cancel your subscription anytime by signing into your account and clicking the "Manage Subscriptions" option, but why would anyone wanna to do that?

Do you ship subscription internationally?

Currently, subscription is only available in the US and Canada.

Can I cancel my gift subscription?

Because gift subscriptions are one time purchases, they can't be canceled. If you have any additional questions about your gift subscription, please email support@boosocki.com.

Returns

Can I return my product?

Buyers can return or exchange any product for any reason within 30 days of purchase, as long as it has not been damaged, worn, or washed. All original packaging must also be attached. Once we receive the product, we will issue a full refund, or issue an exchange at the buyer's request. Email us at support@boosocki.com with your order number and reason for return and we’ll take ya through the process. Sowy!

How do I return or exchange my product?

Email us at support@boosocki.com and provide us with your order number and reason for return or exchange, our line of worker elves will handle you with care.

Do you offer free shipping on returns?

Yep! If you ever have an issue with our product, we will cover the return shipping.

Product & Care

How should I wash my socks?

Machine Wash in 40°C/ 104°F. Avoid bleaching or ironing the socks. Socks will last longer if kept out of the dryer.

How do I know my size?

Easy! Simply reference the tables below to find your size.

Crew Size Chart:

M L
Men's 4-9 9-13
Women's 6-11 11-13.5

No-Show Size Chart:

S M L
Men's 6-8.5 9-13
Women's 5-7.5 8-10.5 11-13.5

Other

How can I become one of your artists?

Do you like to make fun/funny artwork? Do you have a unique artistic point of view? Do you love socks and have always dreamed of your artwork being featured on a pair? Do you have computer hacking or nunchuck skills? If so, send us an email at boo@boosocki.com